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FAQ

How do I know my BCoin balance?

Login with your business Google account and refresh the page. The BCoin wallet widget will appear in the top right corner.

How to check the history of my BCoin transactions?

Click on the BCoin wallet widget. It will expand and the list of all the top-ups and deductions will be available.
If you don't see BCoin wallet widget - make sure you've logged in with your business Google account.

How long will the delivery take?

All the items are being produced across Europe and production and consolidation may take from couple of days to couple of weeks.

If I have a merch idea, how can I share it with you?

Please use a feedback page to contact us and share any interesting idea or feedback to make this store better.

How do I use the merch store?

You can find all the information about using the merch store here.

Who can I contact if I have questions?

You can contact Anastasiya Splashnaya in Mattermost.

Where can I find Bcoins Policy?

Very soon it will be added to Confluence, we will announce it in Mattermost.